a) Information you provide to us: You may provide us with information by filling in forms on our website(s) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use the ‘Contact’ form or you report a problem with our site. The personal information you provide may include your name, address, e-mail address and phone number. By providing us with this information, you expressly consent to our use of your sensitive personal information in accordance with this privacy policy.

b) Information we may collect about you: When you visit our website we may automatically collect and process details of your visits to our Website and the resources that you access including, but not limited to products you view, traffic data, location data, weblog statistics and other communication data.

'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. We use cookies on our website for user experience, insights and measurement. Our cookies collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service. We also use cookies to temporarily store your product basket. Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls, visit your browser or device’s help material.

We use third party vendors and hosting partners to provide the necessary equipment required to run the service and may receive information about you from them. Specifically: Google Analytics. This may be combined with other information you provide to us, as described above.

We may use your information to help fulfil our services, to:

• Provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
• To meet our contractual commitments to you.
• To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
• If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
• We may use your information for marketing, to:

Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which may be based on your activity on our website; and to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them, which may be based on your activity on our website.

Hardwick Books collects data and stores it. We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

You have the right to ask us not to process your personal information for marketing purposes. You can also exercise the right at any time by contacting us at andybosworth10@btinternet.com

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at andybosworth10@btinternet.com.